Ongoing Support &
Optimization
We stay with you after launch - monitoring performance, shipping improvements, and keeping your product running smoothly.
Launch Is Not the End
We're here for the long run
Your Product,
Always Running
Launch day is just the beginning. Real products need ongoing care - dependency updates, performance monitoring, bug fixes, and iterative improvements. Without it, technical debt accumulates and your competitive edge erodes.
Our support engagements are structured to give you predictability. You know exactly what's covered, who to reach, and how fast we'll respond. No mystery retainers or vague SLAs.
We also bring a proactive mindset - we flag performance regressions and security issues before they become your users' problem.
What's Covered
Support engagements are tailored to your product - here's what's typically included.
Performance Monitoring
We set up and monitor your app's real-time performance - errors, latency, Core Web Vitals, and uptime.
Bug Fixes & Updates
Prioritized bug resolution with clear SLAs. We track, triage, and fix - no backlog left to rot.
SEO & Core Web Vitals
We keep your Lighthouse scores healthy and help your product rank - technical SEO done properly.
QA / QC
Every release goes through regression testing. We catch problems before your users do.
Dependency Updates
Regular package updates, security patches, and framework upgrades - we keep your stack current.
Iterative Improvements
Continuous small improvements that compound - UX polish, performance wins, and new features shipped on cadence.
Engagement Models
We offer flexible support arrangements to fit your team and budget.
Retainer
A dedicated block of hours each month for ongoing work - predictable cost, flexible scope.
- Fixed monthly hours
- Priority response
- Monthly reporting
- Dedicated point of contact
Time & Materials
Pay for exactly what you need, when you need it. Best for sporadic support needs.
- No minimum commitment
- Billed per hour
- Flexible scope
- Suitable for smaller products
Extended Team
One or more engineers embedded in your team - working in your tools, your standups, your process.
- Full team integration
- Your tools & process
- Scales with demand
- Long-term partnership
Let's keep your product healthy
Tell us about your product and we'll propose a support arrangement that fits your needs.